In New Zealand, domestic shipping is priced at $12 per order, with a higher fee of $16 for rural areas.-both tracked.

International shipping to Australia costs $44.

The elevated expense of overseas shipping is attributed to factors such as significant distances, transportation mode choices, compliance with customs regulations, packaging requirements, and fuel expenses.

If you are outside of these countries please get in contact and I can orgainse shipping prices.

All orders are shipped through NZ Post, providing full traceability on their website. Customers have the flexibility to manage various delivery aspects, including redirection, delivery instructions, and authority to leave, through the NZ Post website.

STANDARD PROCESSING AND DELIVERY TIMEFRAMES

The goal is to process your order promptly during standard working hours. Upon dispatch, you will receive an email confirmation containing tracking details, allowing you to monitor the progress of your shipment. This notification ensures transparency and keeps you informed about the status of your order throughout the shipping process.

During holiday periods, processing of orders may be subject to delay and we ask you to allow a minimum of 2 - 3 working days for your order to be dispatched.

Delivery timeframes are estimates and do not take into account processing times, or transit delays. Please note that delivery to rural addresses can result in longer delivery times.

MISSING PARCELS
It is important you fill in your shipping address correctly when ordering. Lovely Lily Designs cannot accept responsibility for missing parcels due to an address being entered incorrectly. We recommend that you provide a secure daytime delivery address, such as a workplace. Please let us know if your order does not arrive within the expected delivery time frame so that we can lodge a query with the relevant shipping provider.